Less admin. More repairs.

Yes, with guided migration: write to us and a real person helps you import your customers and history, whatever tool you're using now (software, paper, or Excel).

A few minutes. The trade you choose at sign-up already pre-configures your device categories, common issues, brands and a starting price list — everything stays editable afterwards.

No. Limeez runs in a browser, no installation required, with an interface designed for a repair shop, not for IT specialists.

Your account starts already pre-configured for your trade, and built-in help puts you in touch with a real member of the team if you have questions.

Yes. The 14-day trial gives you access to every feature, on any plan, no credit card required — you can work with your real data from day one.

You can export everything at any time: a complete archive of your account, one file per category, with a guide explaining its contents. On request, your data is then permanently deleted.

Yes, as well as other data protection regimes depending on your country (GDPR for the EU and UK, PIPEDA in Canada, the Privacy Act in Australia, CCPA/CPRA in California, LFPDPPP in Mexico).

Yes. Three roles exist by default (admin, technician, trainee), each limited to what they need to see. From the Workshop plan up, you can also create your own roles and set permissions screen by screen.

By email (contact@limeez.app), or directly from Limeez via built-in help — a real member of the team replies, with a history of your conversations.

Yes, on every plan. First reply in under 5 business hours on Free, Solo and Workshop, in under 2 business hours on Business. An admin can contact our support team from Limeez.

Limeez runs online, but a dropped connection doesn’t lock you out: the screens you already opened stay readable, with a banner telling you the network is down. Handy in the back room where the wifi never reaches. You can also add it to the home screen of your phone or tablet and open it like a proper app.

Yes, the website and app are fully responsive and usable on smartphone and tablet, including the till. Native iOS and Android apps will be available soon.

By email: at each status change, you send the message you’ve written in one click, with the tracking link. Your customer doesn’t need to call.

By email, yes: the quote goes out straight from Limeez, the customer can accept or decline it in one click, and the invoice goes out with its PDF attached. SMS is there to keep the customer posted on how the repair is going, not to send documents.

A quick cart, every payment method (cash, card, bank transfer, cheque, with change given), a numbered receipt and an end-of-day close with a Z-report. Every sale automatically deducts from your stock and feeds into your figures. Included from the Free plan onwards, in your browser, on computer or tablet.

Yes, one printable label per repair ticket, with tracking number, customer and QR code. Inventory items get their own too, with barcode, name and price, for labelling on the shelf.

Yes, by revising it: the original quote moves to “superseded” and stays on file without committing you to anything, while a new quote picks up its lines under its own number. You keep a record of what the customer saw the first time.

No. You change the price of the part and every repair price that uses it follows in one go — nothing slips through on a whole range.

Up to you. By default they go through the Limeez server, with nothing to set up; you can also enter your own outgoing mail server (host, port, encryption, login) so your messages leave from your domain. A test email checks the settings you actually saved.

Quantity tracking with thresholds and alerts (in stock, low stock, out of stock), stock-out forecasting, stock automatically reserved on a pending quote, and CSV or Excel import/export.

Yes, the margin is calculated automatically on every sale and every repair, along with the full history of stock movements.

Yes, your PDF quotes and invoices carry your details, your logo and VAT — your documents and emails carry your identity, not Limeez's.

Yes, warranties are created automatically after every sale and every repair, tracked both on the customer side (what you owe them) and the supplier side (what's owed to you on the part).

With a credit note, full or partial — by quantity (two screens returned out of three) or by amount (a €20 goodwill gesture). The credit note can be paid back, or left as credit on the customer’s account: it then comes off their next invoice on its own, oldest first.

One screen groups together, by company and by partner, the finished repairs and counter sales that haven’t been invoiced yet, with the age of the oldest document. You invoice a whole month for a business customer in one go, with nothing left behind.

No. Your country’s price and the version of the price list are locked to your shop on the day you sign up. If your country is reclassified later, or if prices are revised across the board, it doesn’t apply retroactively to your subscription.

From your Subscription page: one button opens your billing portal, where you change your payment method, download your invoices and cancel yourself. No email to write, no notice period.

Yes, through the Multi-repair preset, designed for shops covering several electronics categories (mobile, computer, console, connected devices) on a single account. For a specific case outside these categories, write to us.

Yes, each trade has its own dedicated fields — IMEI and serial number for phone repair, for example — automatically carried over to the ticket and invoice.

Yes, the kanban board for your repairs has customisable statuses: you create, rename and reorder them to match your own workflow.